Help Center

Last updated: Sep 8, 2025

Account & Usage

Q: How do I sign up and log in?
A: You can quickly sign up and log in using your email address.

Q: How can I reset my password?
A: On the login page, click “Forgot Password” and enter your registered email to receive a reset link.

Q: How do I upgrade or cancel my subscription?
A: Go to the Subscription Management page to upgrade your plan or cancel your subscription. Once canceled, it will no longer auto-renew.

Music Generation

Q: How do I generate a song?
A: Simply enter a prompt or provide lyrics, select parameters like style, vocals, and click “Generate.”

Q: What is a prompt, and how do I write a good one?
A: A prompt is text used to describe the music you want, e.g., “Upbeat pop song with female vocals.” The more specific the prompt, the better the result.

Q: Can I generate songs with vocals?
A: Yes, you can choose between vocal tracks or instrumental-only tracks.

Q: How long does it take to generate a song?
A: Usually 30 seconds to 2 minutes, depending on the song length and server load.

Credits & Subscription

Q: What are credits?
A: Credits are the platform’s virtual currency for generating songs. It takes 10 credits to generate one song.

Q: How many credits does it take to generate a song?
A: By default, generating one complete song consumes 10 credits.

Q: What happens if I run out of credits?
A: You won’t be able to generate more songs once your credits run out. You can subscribe or invite friends to earn additional credits.

Q: Do unused credits roll over to next month?
A: It depends on your plan. For monthly plans, credits do not roll over. For yearly plans, please use them within the validity period.

Q: How can I get free credits?
A: New users receive free credits to generate one song. You can also invite friends to earn additional credits.

Download & Save

Q: How can I download my generated songs?
A: After generation is complete, click the “Download” button to save it to your device.

Q: In what format are the songs saved?
A: Currently, MP3 is supported. WAV format is available with certain premium plans.

Copyright & Usage

Q: Can I use the generated music for commercial purposes?
A: Different plans provide different license scopes. With a premium plan, you may use generated music for personal or commercial purposes.

Q: Who owns the rights to the generated songs?
A: You have full usage rights for your generated songs. The platform retains rights to the model and service.

Q: Do I need to credit the platform when I use the music?
A: Attribution is not required for general use, but for public release or commercial use, we recommend crediting: “Generated with [Platform Name]”.

Technical Support

Q: Why did my song generation fail?
A: It may be due to an incomplete prompt, network issues, or server overload. Please try again later or refine your prompt.

Q: The song doesn’t sound right. What should I do?
A: Try adjusting your prompt and experimenting with different styles or parameters.

Q: What browsers or devices are supported?
A: We recommend the latest versions of Chrome or Safari. Both desktop and mobile devices are supported.

Q: How can I report a problem or bug?
A: You can submit issues through Help & Feedback, and our team will respond as soon as possible.